Due to the volume of requests they receive, insurance companies have developed a very efficient premium audit process. While they strive to be as accurate as possible, they don’t have the time or resources to investigate and resolve every possible error or ambiguity that presents itself. As a result, your company may experience multiple, unintentional overcharges. If you know the rules, you can take control of the process by anticipating and preparing the exact information your insurance company needs to prevent inadvertent overcharges, saving your company money in the process.
To prevent overcharges, you need to take control of the process and create an “overcharge-proof” premium audit package that will give the auditor complete and accurate information to work with.
To begin, you will need to collect the following source material:
Your business should have one primary classification. Outside sales, clerical employees, and, in some states, drivers need to be classified with a separate code. Any items the auditor cannot classify quickly with a lower-rated code remain in the governing code. This may result in charges due to the improper classification of employees who should be in standard class exemption groups (clerical, outside sales) common to all industries. This may also affect employees who could be considered for a lower industry code (manufacturing, retail and wholesale are examples of industries with multiple class codes). Auditors may also accidentally include corporate officers, who should be excluded or may not remove excluded remunerations that should be deducted from payroll before calculating your premium liability.
If you have questions, consult the NCCI Scopes Manual; it has detailed job descriptions for most states.
Certain forms of compensation are not used to determine workers’ compensation premiums. Tips are an example of this. Allowable exclusions differ from state to state but typically fall within 18-20 categories. Once you’ve added up all the excluded remunerations (by employee code), make sure to deduct them from your reported payroll.
It is recommended that you only use employee-insured subcontractors, requiring them to present relevant certificates of insurance before commencing work. Provide these certificates to the auditor in order to save on premiums. If you do utilize uninsured subcontractors, they must be treated like employees for workers’ compensation purposes. In these cases, be sure you report only their payroll to the auditor (excluding the cost of materials or other supplies that a contractor may be charging to you).