Establish a relationship with a medical provider for return to work services and pre-hire screenings. This can prevent lack of cooperation when injuries occur and can streamline the process of putting injured employees on modified duty—saving you money on administration, recruiting, claims and workers’ compensation insurance premiums.
Establishing a Relationship
When choosing a medical provider as a partner in your return to work programs:
- Identify qualified occupational medicine facilities
- Create and communicate modified duty job descriptions
- Develop a formal, written return-to-work program
The Conversation
Introduction
- Hello, this is from. May I speak with (contact name, or “the business manager” if you do not yet have a contact)?
Opening with Contact
- (Contact name), this is from. I manage the return to work program here and we have about (number of employees) employees.
- You and your staff were recommended by (referral source) and I’d like to learn more about your organization and share some information about with you.
Offer
- We are hoping to establish a relationship with a local clinic to help us with our occupational health needs.
- This would include everything from screenings at the time of hire to examinations and treatment programs after an injury.
- Would your clinic be interested in exploring this type of relationship further?
If THE Contact Does Not Express Interest
- Thank you for your time.
- (Do not pursue the relationship further. You want to work with a clinic that understands this type of relationship and is eager and interested in your business.)
If Contact Expresses Interest
- Great. Is there a time on (suggest dates) that we could meet and discuss this in more detail?
- I’d like to learn more about your experience in the occupational health arena and share more specifics with you about our goals for this relationship.
- (Set a firm appointment.)
- Thank you very much. If you have additional questions prior to our meeting, you can reach me at. I look forward to our meeting.